What should I do if I cannot access my account?
Here are a few things you can do to resolve your account issues:
- Double check your login credentials. The email address you used for registration is your login username. In case you forgot your password, click “Forgot Your Password.” Fill out the information details, then click “Reset Your Password.”
- Make sure that the browser you are using accepts cookies.
- If the website is under system maintenance, please wait for 30 minutes before trying again.
How can I add or remove an item from my shopping cart?
- Click “Remove” if you want to delete an item from your cart.
- Place the new amount you wish to purchase in the “Qty” column for item quantity changes.
Can I refund the item anytime?
We allow refunds, but we only allow them within 15 days after the item was purchased. Check out our returns and refunds policy for more information.
How can I check if the product is available in stores?
You can check our website for updates regarding product availability.
Do you have the same price online and in physical stores?
For now, all orders shall be done online. Stay tuned for our physical store soon to open in Jacksonville, Florida.
What should I do if I cannot access my account?
Here are a few things you can do to resolve your account issues:
- Double check your login credentials. The email address you used for registration is your login username. In case you forgot your password, click “Forgot Your Password.” Fill out the information details, then click “Reset Your Password.”
- Make sure that the browser you are using accepts cookies.
- If the website is under system maintenance, please wait for 30 minutes before trying again.
How can I add or remove an item from my shopping cart?
- Click “Remove” if you want to delete an item from your cart.
- Place the new amount you wish to purchase in the “Qty” column for item quantity changes.
Can I refund the item anytime?
We allow refunds, but we only allow them within 15 days after the item was purchased. Check out our returns and refunds policy for more information.
How can I check if the product is available in stores?
You can check our website for updates regarding product availability.
Do you have the same price online and in physical stores?
For now, all orders shall be done online. Stay tuned for our physical store soon to open in Jacksonville, Florida.
How do I use the Electric2Fun Scooter App?